![]() You can always contact us for any return question at and issues Additionally, if items were ordered by mistake by the customer, only exchange for the merchandise and applicable tax will be honored. Items sent back to us without first requesting a return will not be accepted. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. To start a return, you can contact us at call us at (909) 906-6796. You’ll also need the receipt or proof of purchase. To be eligible for a return, your item must be in the same condition that you received it, unused and/or sealed, and in its original packaging. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Every situation is different, so we'll work as diligently as possible to evaluate and resolve your issue. However, if you receive any damaged items, or did not receive your package 7 business days after the order left our facility, please email us at or call us at (909) 906-6796. We try our best to package all items the best way possible and also check the accuracy of the order "Ship To" details. Merchandise Damaged in Transit & Lost/ Misdelivered Packages Please note: Priority Mail and UPS Ground are NOT guaranteed services and do not guarantee a delivery date. Transit times are not guaranteed unless UPS Air shipping costs are paid UPS Next Day and Second Day Air are the only methods that are guaranteed and offer a refund if not delivered on time.
0 Comments
Leave a Reply. |